Effective Date: January 22, 2025
Introduction
OH Dibs ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This SMS Opt-In Policy explains how we collect, use, and protect your information when you opt in to receive text messages from us.
By providing your mobile phone number and opting in to receive SMS messages from OH Dibs, you agree to the terms outlined in this policy.
Consent to Receive SMS Messages
When you provide your mobile phone number and explicitly opt in to receive text messages from OH Dibs, you consent to receive:
- Open house notifications and reminders
- Scheduling confirmations and updates
- Important service announcements
- Account-related information
- Marketing messages (only if separately opted in)
Important: Consent cannot be shared with third parties. Your consent is specific to OH Dibs only and cannot be bought, sold, or transferred to any other party.
How to Opt In
You can opt in to receive SMS messages from OH Dibs through the following method:
- By checking the SMS opt-in box when using any OH Dibs web application at [sitename].ohdibs.com
When you opt in, you will see a clear description of what types of messages you will receive. You must actively check the opt-in box - we never pre-check this option or assume consent.
Message Frequency and Charges
Message frequency varies based on your account activity and preferences. You may receive:
- Transactional messages: As needed based on your open house activities
- Marketing messages: Frequency varies based on your preferences
Standard message and data rates may apply. These charges are billed by your mobile carrier and are your responsibility. Please contact your mobile carrier for details about your messaging plan.
How to Opt Out
You can opt out of receiving SMS messages from OH Dibs at any time. To stop receiving messages:
- Text STOP to any message you receive from us
- Text any of these keywords: STOP, UNSUBSCRIBE, CANCEL, END, or QUIT
- Contact us at (850) 764-3427 or info@OHDibs.com
- Update your preferences in your OH Dibs account settings
Upon receiving your opt-out request, we will send you a one-time confirmation message to confirm that you have been unsubscribed. After this confirmation, you will not receive any further messages from us unless you opt in again.
Data Collection and Privacy
When you opt in to receive SMS messages, we collect and store:
- Your mobile phone number
- Your opt-in date and time
- Your opt-in method
- The types of messages you've consented to receive
- Your opt-out preferences (if applicable)
We use this information solely to provide you with the SMS services you've requested and to comply with applicable laws and regulations.
Legal Compliance
Our SMS messaging practices comply with:
- The Telephone Consumer Protection Act (TCPA)
- The CAN-SPAM Act
- CTIA Messaging Principles and Best Practices
- All applicable federal and state laws
We maintain records of all opt-in consents as required by law.
Help and Support
For help with our SMS service:
- Text HELP to receive support information
- Call us at (850) 764-3427
- Email us at info@OHDibs.com
For customer support, visit our website at www.OHDibs.com
Supported Carriers
Our SMS service is compatible with major U.S. carriers including but not limited to:
- AT&T
- Verizon Wireless
- T-Mobile
- Sprint
- Boost Mobile
- Cricket Wireless
- MetroPCS
- U.S. Cellular
- Virgin Mobile
- And others
T-Mobile is not liable for delayed or undelivered messages.
Dispute Resolution
Any disputes arising from our SMS services will be resolved through binding arbitration in accordance with our Terms of Service. You agree that any disputes will be resolved on an individual basis and not as part of a class action.
Changes to This Policy
This policy may be updated periodically. Check this page for the current version.
Contact Us
If you have any questions about this SMS Opt-In Policy, please contact us:
- Phone: (850) 764-3427
- Email: info@OHDibs.com
- Website: www.OHDibs.com